Privacy Policy
Ederer Dairy Supply LLC dba Ederer's Professional Dairy Service
epdswi.com
Effective Date: June 2026
Ederer’s Professional Dairy Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, call us, text us, or do business with us.1.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, farm name, phone number, mailing address, and email address.
- Service & Equipment Information: Details about your dairy equipment, service requests, parts needed, and repair history.
- Communication Records: Phone calls, voicemail messages, text messages, and emails you send to us.
- Website Usage: Basic visitor data such as pages viewed (we do not use cookies for tracking).
2. How We Use Your Information
We use your information to:
- Provide parts, service, installation, and emergency repair support.
- Respond to your inquiries and schedule service.
- Send text message updates when you request them (customer-initiated support and emergencies).
- Improve our products and services.
- Comply with legal obligations.
3. Text / SMS Messaging
When you text us first for support, parts, or emergency service, you consent to receive text replies related to your request.
Message and data rates may apply.
You can stop receiving texts at any time by replying STOP.
We do not send marketing texts.
4. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Trusted service partners or technicians (only as needed to complete your service request).
- Manufacturers (such as DeLaval) for warranty or parts orders.
- Legal authorities, if required by law.
5. Data Security
We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure.
6. Your Rights
You may request to:
- Access or receive a copy of your personal information.
- Correct inaccurate information.
- Delete your information (subject to legal and business needs).
To exercise these rights, please contact us using the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ederer's Professional Dairy Service
E5663A Ct. Rd. B, Plain, WI 53577
702 Main Street, Arlington, WI 53911
Phone: (608) 546-3713
Email: eds@epdswi.com